Telephone Systems (PBX, Hybrid, Cloud), Internet & Broadband. Security Appliances, Switches and Networking, all supported on-site by our local technicians. We're here to offer solutions to your immediate problems and ongoing support, to assist with new challenges.
Acomz are a Midlands based firm, supplying communications systems with on-site support for nearly a quarter of a century and VoIP solutions since their early release 15 years ago. The firm has transitioned with technology from early PBX's to the latest Wireless Networking and Cloud technology for our clients, using Mitel telephony and Cisco small business solutions for SME's, through to assisting Enterprise I.T. departments, equip and maintain their national infrastructure. Who better to support the communication systems through your offices and sites?
On-site phone systems, can be maintained and connected to the cloud even with the BT switch off.
Our systems will integrate your Mobile and Cordless phones, Microsoft Outlook and Teams, and many other CRM systems.
Cloud connectivity integrates remote sites and users, home workers and mobile staff, providing flexible call handling.
Our on-site service includes installing and maintaining your phones, internet, local network and Wi-Fi infrastructure.
Derek is a familiar face with our clients, having over 30 years industry experience, working with telecom giants such as Siemens, Mitel & Cisco.
Sam has been a stalwart of our customer service in recent years and often seen on-site during system setup and configuration.
Installing and positioning wireless points, network racks and cabling, Max ensures our infrastructure supports the services provided.
Everyone knows that not all IT issues are resolved remotely and this is where Acomz excel, our team are only a phone call away and available on-site, to resolve your network and telephony issues, or provide new solutions to drive down costs & improve efficiency.
Cloud telephony offers a fully integrated system of communication for your business.
Desk Phones, Mobile Staff, Multiple Sites and Software Apps, all working together to provide a unified communication system for your business and callers.
Acomz are partnered with some of the leading hardware manufacturers, including Cisco Networking and Security, Meraki Wireless and Mitel Communications Systems.
We supply and service the equipment, which underpins your communication systems on-site, to provide you with an internal network you and your clients can rely upon.
Our internet services encompass the whole range of solutions based on your requirements and service availability.
We provide the latest Gigabit, Fibre to the Premises products, where these have been rolled out, and for clients awaiting fibre connectivity we still provide 80Mb copper connections using SoGea, or 200Mb Mobile Broadband.
Where internet connections are critical, we also provide leased lines with guaranteed service levels from most of the major providers, allowing us to tailor a service to your needs.
Wireless Clients
Network
Devices
Client
Sites
A basic system will comprise user licenses, network equipment and an internet connection, here at Acomz we can provide whichever services you need. You might already be equipped with the right infrastructure, but here's a guide.
Cloud Telephony
Hardware
InTernet
Not necessarily. Although your external calls will be made with cloud telephony, your existing on-site system may well be compatible, or converters may be available. Some clients will prefer to keep an on-site system, or host their own voice server., instead of paying a third party for hosting. Whatever your preference, Acomz can assist with your choices.
Here at Acomz, we can appraise your current systems, identify your options and offer advice, with costs, to see if there is a more efficient or cost-effective way of working. After that, you can tell the callers and junk mailers, you're already sorted.
It's certainly correct if they are not going to provide any on-site support. Obviously the cloud server is maintained with your license fees, but ask the questions.. What happens if there is a network issue on-site that prevents your phones working, or connecting? What if your internet connection fails? Will they send technicians to site to resolve local issues? We think you're better off with Acomz technicians, who can attend site and resolve any issues when remote connectivity is not available.
It is certainly an option to use an app on the PC and in some scenarios it is ideal, but how do you answer your callers before the PC is switched on? Will the app interfere with any other processes on the PC, or add more overhead to an already slow machine? This is where Acomz can assist you in identifying the correct mix of devices for your needs, allowing you to mix desk phones, software apps, cordless and mobile devices to build the communication system that is right for you.
There are many devices, such as Tannoy, Intercom, Door Entry that use analogue interfaces and the majority are still able to function on an Acomz VoIP system, either with analogue interfaces, or converters. For most items we already have IP based alternatives, but we can look at these for you and identify the best connectivity for your site.
Our experience is that desk phones can be fully integrated with the PC software and tend to be ultra reliable, often lasting for many years. Unfortunately our experience with tablets is they rapidly become outdated, slowing down with new software upgrades and generally not quite as reliable, with broken screens etc. They would not be our choice for daily business telephony at your desk, although our cloud services do provide apps to use on both your Android and IOS tablets, for when you need integration to work remotely.
Simply complete the form below, e-mail sales@acomz.co.uk, or call us 01527 52 99 22, after all, we are communications company.
Telephone Systems (PBX, Hybrid, Cloud), Internet & Broadband. Security Appliances, Switches and Networking, all supported on-site by our local technicians. We're here to offer solutions to your immediate problems and ongoing support, to assist with new challenges.